Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our furry art commission services.
Privacy at a Glance
Secure & Encrypted
All data is protected with SSL encryption and secure storage.
Never Sold
We never sell your personal information to third parties.
Your Control
You can access, modify, or delete your data anytime.
Information We Collect
Personal Information
- Name and email address (required for commission quotes)
- Discord ID (optional, for easier communication)
- Payment information (processed securely through third-party providers)
- Commission details and artwork preferences
Automatically Collected Information
- IP address and browser information
- Website usage data through Google Analytics
- Cookies for website functionality and analytics
How We Use Your Information
Primary Uses
- Process and fulfill your art commission requests
- Communicate about your projects and provide customer support
- Send project updates and delivery notifications
- Process payments securely
Secondary Uses
- Improve our website and services
- Analyze website traffic and user behavior
- Send occasional newsletters (with your consent)
- Comply with legal obligations
Information Sharing
We DO NOT sell your personal information to third parties.
- Payment processors (PayPal, Stripe) for secure transactions
- Email service providers for communication
- Analytics services (Google Analytics) for website improvement
- Legal authorities if required by law
Data Security
Security Measures
- SSL encryption for all data transmission
- Secure cloud storage for commission files
- Regular security updates and monitoring
- Limited access to personal information
Data Retention
- Commission details kept for 2 years for support purposes
- Artwork files stored securely for potential revisions
- Email communications retained as needed for business records
- You can request data deletion at any time
Cookies and Tracking
Types of Cookies We Use
- Essential cookies for website functionality
- Analytics cookies to understand website usage
- Marketing cookies for social media integration
- You can control cookies through your browser settings
Third-Party Services
- Google Analytics for website analytics
- Facebook Pixel for marketing insights
- TikTok Pixel for social media marketing
- Reddit Pixel for advertising analytics
- Twitter Pixel for conversion tracking
- Tawk.to for customer support chat
Your Rights
You Have the Right To
- Access your personal information we hold
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Opt-out of marketing communications
- Data portability (receive your data in a usable format)
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
If you are a parent and believe your child has provided us with personal information, please contact us immediately.
International Users
We welcome clients from around the world. Your information may be transferred to and processed in countries other than your own.
We ensure appropriate safeguards are in place to protect your personal information regardless of where it is processed.
Questions About Your Privacy?
We're here to help! If you have any questions about this privacy policy or how we handle your data, don't hesitate to reach out.
Policy Updates
We may update this privacy policy from time to time. When we do, we'll post the updated policy on this page and update the "Last Updated" date above.
For significant changes, we'll notify you via email or through a prominent notice on our website.